Body Shop Administrator

Are you organized, have strong administrative and customer service skills and looking to be part of a supportive and dynamic team? Westlock Motors Collision is looking for a temporary Body Shop Administrator to join our team. This is a full-time, TEMPORARY position with an approximate term ending date of May 2026.

The Body Shop Administrator is responsible for appointment bookings, greeting and assisting our customers in-person or over the phone, preparing estimates, coordinating with insurance companies and more.

What You'll Do:

• Greet and assist customers in-person, over the phone, and through e-mail and provide information on where their vehicle is in the repair process
• Support the Estimator by accurately beginning/preparing estimates
• Complete booking for estimates and vehicle repairs, with regular customer follow-up
• Liaise with various insurance companies regarding coverage and submission of the repair work
• Organize, maintain and coordinate office records and files
• Provide other general administrative support as required

What You Bring:

• Exceptional customer service and communication skills 
• Strong organizational skills
• Strong problem-solving skills including strong attention to detail
• Able to work independently or as part of a team
• Demonstrates proficiency in the use of computers, including the use of Microsoft Office applications
• Previous collision administration experience or experience in insurance coordination is not required, however considered a strong asset
• Valid driver’s license

Why do our Employees Choose Westlock Motors? There are MANY Reasons!

• Family-First Culture: We are a true family-orientated dealership with a fun environment and strong working culture 
• Team Events: We love to have fun! We regularly engage in BBQs, camping trips, golf events and more
• Competitive Benefits: Industry-leading health and dental benefits that include life and disability insurances, health and dental coverage and coverage towards massages, acupuncture, orthodontics and more
• Community-Minded: We are a stable, family-owned business who takes pride in being involved in the community for over 25 years