Body Shop Administrator (Temporary)

Are you the kind of person who can juggle phone calls, schedules and customer questions without breaking a sweat?

Ready to join a team where your people skills and attention to detail make a real difference every day?

Are you looking for a role where your can-do attitude, positive energy and administrative skills are truly valued and recognized?

Grizzly Trail Motors is seeking an exceptional self-starter with strong administrative and customer service skills to join their team as an Administrator in our Collision Centre! In this position you will be responsible for appointment bookings, greeting and assisting our customers in-person or over the phone, preparing estimates, coordinating with insurance companies and more. This position is temporary, full time with an expected 12-month term.

The successful candidate will be offered a base salary of $3,500 per month plus performance bonuses.

Why our Employees Choose Grizzly Trail Motors:

• Industry-leading health and dental benefits that include life and disability insurances, health and dental coverage and coverage towards massages, acupuncture, orthodontics and more so that you and your family are covered!
• A true family-orientated dealership that engages in regular company gatherings such as BBQs, camping trips, golf events and more!
• A stable, family-owned business who takes pride in being involved in the community for over 20 years!
• Ongoing support and training and development opportunities
• Travel reward program so you can travel on us beginning at 5 years of employment
• Employer-matching RRSP plan to help set you up for retirement
• Group wide employee pricing discount program on vehicles and parts
• And so much more!

Job Duties:

• Greet and assist customers in-person, over the phone, and through e-mail and provide information on the status of their vehicle in the repair process
• Support the Estimator by accurately beginning/preparing estimates
• Complete booking for estimates and vehicle repairs, with regular customer follow-up
• Liaise with various insurance companies regarding coverage and submission of the repair work
• Organize, maintain and coordinate office records and files
• Provide other general administrative support as required

Our Ideal Candidate:

• Exceptional customer service and communication skills including the ability to use tact, sensitivity and professionalism when interacting with customers and insurance providers
• Resourceful self-starter that is extremely well organized
• Strong problem-solving skills including strong attention to detail
• Able to work independently or as part of a team
• Demonstrates proficiency in the use of computers, including the use of Microsoft Office applications
• Previous collision administration experience is not required, however considered a strong asset
• Valid driver’s license